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Different Kinds Of Professional Concierge Services

By Angela Hamilton


If you are a customer service guru, you may be one of those who specializes in meeting the particular needs of your clients or guests. You have the option to work in an exclusive resort or in a cruise ship. Your responsibilities would depend on where you are working. Regardless of the place, your exceptional communication skills, personal skills and efficiency are always handy.

Many of these experts are in travel and tourism business. Long-distance trains, resorts, cruise ships, spas, hotels and fitness clubs are common places they work in. Professional concierge services are often offered in places that provide assistance to travelers.

These professionals have a lot of responsibilities especially if they have a customer service position. Those working in a hotel recommend restaurants for dining, have special flowers arranged for an arriving guest and making special room arrangements.

Furthermore, they are great sources of local details. They are able to recommend the best clubs, activities and entertainment options in the area. Organizing everything is the duty of those at high-end resorts including walking the dogs of the guests and planning dinner parties.

The jobs of those professionals on cruise ships are somewhat the same. Aside from being able to recommend the best sites at all ports, they can also book shore excursions and be a source of information when it comes to what the ship offers. Majority of the time, they are considered the best friend of every sea traveler. The reason behind this is that they are capable of arranging everything such as candlelight beachside dinner and trip to the pyramids.

If you wish to work in spas or health clubs, you must be willing to meet the various need of your guests or clients besides making excellent recommendations. Additionally, you may be asked to grant other requests like recommending exceptional treatments, exercise classes and therapies. You need to prepare refreshments for them. Your clients or guest may even ask you to place their money or valuables in a vault or safe or take their laundry to the shop especially if they are too busy.

The good thing about these experts is that they have already built good relationships with the local business owners as well as are equipped with adequate information. A number of them have connections at the great clubs or restaurants in the area. It will no longer be impossible for them to get tickets to a show their clients wish to watch or score seats at a restaurant no matter how fully booked it already is. Almost every request of the client can be made by such experts possible.

Still, clients should also realize that professionals like you can figure out ways but cannot always do the impossible especially if the requests are already very odd or last minute. Your expertise is undeniably in demand in many business. You may even perform personal inside business work. You will always be hired because you very well know how to accomplish things with a very little amount of time.




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