On 20 December last, Andrew Bosworth, a long-time Facebook executive and buddy of the company’s supreme leader, Mark Zuckerberg, published a longish memo on the company’s internal network. The New York Times somehow obtained a copy and reported it on 7 January, which led Mr Bosworth then to publish it to the world on a Facebook page. In one of those strange coincidences that mark a columnist’s life, I happened to be reading his memo at the same time that I was delving into the vast trove of internal emails released by the Boeing Company in connection with congressional and other inquiries into the 737 Max disaster. Both sources turn out to have one interesting thing in common – the insight they provide into the internal culture of two gigantic, dysfunctional companies.
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